Analyst, Urban Business Initiatives

10,000 Small Businesses · Boston, Massachusetts
Department 10,000 Small Businesses
Employment Type Full-Time
Minimum Experience Entry-level
Compensation 50,000.00

Title:      Analyst, Urban Business Initiatives             Location:                Boston, MA                                                 

Date:     August 2021 (negotiable)                             Website:                                                                              

Salary:   $50,000+        


The Initiative for a Competitive Inner City (ICIC) is a national not-for-profit organization founded in 1994 by Harvard Business School Professor Michael Porter to promote economic development in America’s inner cities through private sector engagement that leads to job, income and wealth creation for local residents. ICIC brings together business and civic leaders to drive innovation and action, transform thinking, and accelerate inner city business growth. ICIC’s research highlights the competitive advantages of inner cities and informs its advisory practice and urban business initiatives. At ICIC, you will work with talented, creative and committed professionals in a collaborative culture dedicated to excellence and innovation. 

Position Description

ICIC is a national partner on the Goldman Sachs 10,000 Small Businesses program, managing and advising on outreach, application and selection processes across all locations.  The Analyst will focus on this program, working closely with the entire team to support key projects and deliverables. The Analyst will be supervised by a Deputy Director on work deliverables and project planning matters, and will also have a dotted line reporting structure to the Senior Program Director of the 10,000 Small Businesses program for professional development and HR matters.  


Job Description

The Analyst will provide programmatic support to the 10,000 Small Businesses team, including database management, analysis of recruitment success metrics, and application processing. In addition to assisting with our work with local program sites, the Analyst will identify creative methods for optimizing current processes and implementing new processes within programmatic guidelines. The position offers a unique opportunity for increased responsibility and exposure to external stakeholders.


The Analyst will support the execution of outreach, recruitment, application, and selection processes in partnership with program teams at 3-5 program locations across the country and provide general programmatic support to the ICIC 10,000 Small Businesses team as needed.


Core responsibilities may include, but are not limited to:


  • Support the Associates in coordinating partnership-based outreach, recruitment, application, and selection with external program staff at local sites.
  • Manage program CRM systems, applicant trackers, internal databases, and materials for several sites throughout the recruitment process.
  • Manage the internal management process, including collecting, cleaning, maintaining, and analyzing data.
  • The Analyst may present program data findings on key programmatic deliverables to funder and program partners.
  • Communicate via phone and email with program applicants as necessary to assist with application processing, follow-up, and outreach.
  • Assist in the application, evaluation, and selection process for program applicants. As a supporting member of the National Selection Committee, this includes application processing and preparation for the interview and final selection processes with program applicants at multiple program sites.

Qualifications Desired:
The successful candidate is a highly organized self-starter with solid potential for growth and has up to two years of work experience. The newest addition to our team is inspired by the work that we do at ICIC and passionate about supporting small businesses in need of educational resources to help them grow. The ideal candidate will have:


  • A Bachelor’s degree (or equivalent) in any field or discipline OR up to two years of work experience
  • Finely tuned analytical, written, and communication skills with an ability to problem-solve and mitigate challenges
  • Experience managing multiple tasks to completion simultaneously
  • Strong organizational skills and attention to detail
  • A team player inclination: collaborative, solutions-oriented, and excited to work with other team members and departments
  • Flexibility with changing priorities and deadlines
  • Experience building and maintaining relationships
  • Proficiency in Microsoft Office Suite (Microsoft Word and Excel skills required); experience with Adobe, ArcGIS, and Microsoft Access a plus
  • Willingness and ability to travel up to 15% of annually, travel may increase with time in position**


**Please note: ICIC has postponed travel until the end of 2021 due to the COVID-19 pandemic.


We are looking for a good-humored and socially conscious individual who feels passionate about supporting the mission and work of our organization. Individuals are encouraged to work autonomously and contribute ideas and effort as the organizational needs allow. You should be motivated by assisting in providing solutions. We work in a fast-paced environment. We at ICIC believe in providing all the tools and resources needed to be high performers.


ICIC is dedicated to the goal of building a culturally diverse and inclusive organization. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender identity, family status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law. This a flexible location, full-time position with the option to be located remotely,  or in our office in Boston’s Nubian Square area, or a combination of both.

Application Details

To be considered for this position, please apply through our application page:

In lieu of a cover letter, please share thoughtful responses to the following questions in 4-7 sentences:

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  • Location
    Boston, Massachusetts
  • Department
    10,000 Small Businesses
  • Employment Type
  • Minimum Experience
  • Compensation