Associate, Urban Business Initiative

10,000 Small Businesses · Boston, Massachusetts
Department 10,000 Small Businesses
Employment Type Full-Time
Minimum Experience Mid-level
Compensation 56,000.00

Title: Associate, Urban Business Initiative                                  Location: Flexible

Date:    August 2021 (negotiable)                                                Website:

Salary: $56,000+       


The Initiative for a Competitive Inner City (ICIC) is a national not-for-profit organization founded in 1994 by Harvard Business School professor Michael Porter to promote economic development in America’s under-resourced areas through private sector engagement that leads to jobs, income, and wealth creation for local residents. Informed by our research, ICIC has developed and supported highly effective initiatives for underserved urban businesses to meet entrepreneurs’ most pressing needs. At ICIC, you will work with talented, creative, and committed professionals in a collaborative culture dedicated to excellence and innovation.

Position Description

ICIC is a national partner on Goldman Sachs 10,000 Small Businesses, a program designed to help entrepreneurs create jobs and economic opportunities by providing access to education, capital, and business support services. ICIC is responsible for managing and advising on outreach, application, and selection processes across all locations.  

Job Description

The Associate will provide project management, analytical, technological, and process-related support on the Goldman Sachs 10,000 Small Businesses program.  In addition to leading and promoting our strategic advising work with specific sites, the Associate will play a role in identifying creative methods for both optimizing current processes and implementing new processes within programmatic guidelines. The position offers increased responsibility and exposure to external stakeholders, including the Goldman Sachs Foundation and Babson College (the education partner for the program). Core responsibilities may include:


  • Coordinating and managing outreach, recruitment, application, and selection with external partners at multiple program sites.
  • Developing small business recruitment strategies based on program data, market research, and best practices.
  • Managing complex partner relationships with program site teams and Goldman Sachs Foundation staff.
  • Analyzing data on small business applicants and participants and presenting key findings to funder and program partners.
  • Participating in the evaluation and selection process for program applicants, including facilitation of interviews with program applicants and site partners.
  • Managing the programs contact management systems and internal databases.


The successful candidate is a highly organized self-starter with experience providing data analysis, outreach support, and relationship management while managing multi-stakeholder partnerships. This candidate is inspired by the work that we do at ICIC and passionate about supporting small businesses.


  • A bachelor’s degree and 2-3 years of work experience OR 5+ years of work experience, with some prior experience in program management, communications, capacity building, or partnership-based work.
  • Strong analytical and critical thinking skills
  • Excellent oral and written communication skills
    • For example: experience presenting strategy recommendations to external partners.
  • Experience working with online platforms such as Zoom, Slack, and/or Whereby
  • A team player inclination: collaborative, solutions-oriented, and excited to work with other team members or departments.
  • Experience building and maintaining positive relationships with clients and partners.
  • Ability to manage multiple tasks; flexible with changing priorities. 
  • Willingness and ability to travel approximately 20% of annual time**

**Please note: ICIC has postponed travel until the end of 2021 due to the COVID-19 pandemic.

We are looking for a good-humored and socially conscious individual who feels passionate about supporting the mission and work of our organization. Individuals often work autonomously and are encouraged to contribute ideas and efforts as organization needs and individual skills allow. At ICIC, we believe in providing everyone with the tools and resources that allow you to be a high performer. Resourcefulness and persistence in problem-solving are vital ingredients in employee success.


ICIC is dedicated to the goal of building a culturally diverse and inclusive organization. We provide equal opportunities for all persons seeking employment without regard to race, age, color, religion, gender identity, family status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law. This is a flexible position with the option to be located remotely, in our office in Boston’s Nubian Square area, or a combination of both.

Application Details

To be considered for this position, please apply through our application page.   


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  • Location
    Boston, Massachusetts
  • Department
    10,000 Small Businesses
  • Employment Type
  • Minimum Experience
  • Compensation