Analyst, Urban Business Initiatives

Cultivate Small Business · Remote, Massachusetts
Department Cultivate Small Business
Employment Type Full-Time
Minimum Experience Entry-level
Compensation $50K Plus


The Initiative for a Competitive Inner City (ICIC) is a national not-for-profit organization founded in 1994 by Harvard Business School Professor Michael Porter to promote economic development in America’s inner cities through private sector engagement that leads to job, income, and wealth creation for local residents. ICIC brings together business and civic leaders to drive innovation and action, transform thinking, and accelerate inner city business growth. ICIC’s research highlights the competitive advantages of inner cities and informs its advisory practice and urban business initiatives. At ICIC, you will work with talented, creative, and committed professionals in a collaborative culture dedicated to excellence and innovation. 

Position Description

ICIC is a national partner on Santander Bank’s Cultivate Small Business and Goldman Sachs 10,000 Small Businesses program, managing and advising on outreach, application, and selection processes across all program locations.  The Analyst will support both programs with approximately 80% of their time dedicated to supporting the Cultivate Small Business program and 20% supporting the 10,000 Small Businesses team, as further detailed below.

Job Description

The Analyst will provide programmatic support to the Cultivate Small Business and the 10,000 Small Businesses teams, including database management, analysis of recruitment success metrics, and application processing. In addition, the Analyst will identify creative methods for optimizing and implementing processes within programmatic guidelines. The Analyst will work closely with the entire team to support projects and deliverables and assist with local program sites.


The Analyst will support the execution of application and selection processes in partnership with program teams at six (6) program locations across the country for the Cultivate Small Business program and provide general programmatic support to the ICIC 10,000 Small Businesses team as needed.


This position offers a unique opportunity for increased responsibility and exposure to working with external stakeholders.

Core responsibilities may include, but are not limited to:

  • Assisting in the application, evaluation, and selection processes for program applicants; this includes application processing and preparation for the interview and final selection processes with program applicants at multiple program sites.
  • Supporting the Associates in the coordination of partnership-based outreach, recruitment, application, and selection with non-ICIC program staff at local sites.
  • Managing program CRM systems, applicant trackers, internal databases, and materials for several sites throughout recruitment and selection process.
  • Internal database management; including collecting, cleaning, maintaining, and analyzing data.
    • Analyst may present program data findings on key programmatic deliverables to funder and program partners.
  • Conducting phone and email communication with program applicants as necessary, including application processing, follow up, and outreach.

Qualifications Desired:
The successful candidate is a highly organized self-starter with solid potential for growth and has up to two (2) years of relevant work experience. The newest addition to our team should be inspired by the work that we do at ICIC and passionate about supporting small businesses in need of educational resources to help them grow. The ideal candidate will have:

  • A Bachelor’s degree (or equivalent) in any field or discipline OR 2-plus years relevant work experience
  • Finely tuned analytical, written, and communication skills with an ability to problem-solve and mitigate challenges
  • Experience managing multiple tasks to completion simultaneously
  • Strong organizational skills and attention to detail
  • A team player inclination: collaborative, solutions-oriented, and excited to work with other team members and departments
  • Flexibility with changing priorities and deadlines
  • Experience building and maintaining relationships
  • Proficiency in Microsoft Office Suite (Microsoft Word and Excel skills required); experience with Adobe, ArcGIS, and Microsoft Access a plus
  • Willingness and ability to travel up to 5% of the annual time. Travel expectation may increase with time in position**

**Please note: ICIC has postponed travel until the end of 2021 due to the COVID-19 pandemic.

We are looking for a good-humored and socially conscious individual who feels passionate about supporting the mission and work of our organization. Individuals are encouraged to work autonomously and contribute ideas and effort as the organizational needs allow. You should be motivated by assisting in providing solutions. We work in a fast-paced environment. We at ICIC believe in providing all the tools and resources needed to be high performers.

ICIC is dedicated to the goal of building a culturally diverse and inclusive organization. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender identity, family status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law. This is full-time remote position with the option of physically working out of our  office located in Boston’s Nubian Square area, or a combination of both.

Application Details

To be considered for this position, please apply through the Apply button on the right side of this page.  

In lieu of a cover letter, it is required that you provide thoughtful responses to the questions on the application page in 4-7 sentences: 

In lieu of a cover letter, please share thoughtful responses to the following questions in 4-7 sentences:

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  • Location
    Remote, Massachusetts
  • Department
    Cultivate Small Business
  • Employment Type
  • Minimum Experience
  • Compensation
    $50K Plus